Outsourcing IT for a leading company in the supply of sport equipment

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Need to outsource the IT infrastructure for New Rock SA

New Rock SA is a company based in Canton Ticino and, for more than thirty years, has been leader in supplying high-quality climbing equipment. In Switzerland, it represents the brand of Scarpa, SmartWool, Mountain Hardwear and Osprey. After the big growth of recent years, New Rock SA has needed to outsource its own IT infrastructure.


The high growth both on the business and human resources level has made the management of the company IT infrastructure always more complex. This is the reason why New Rock SA was looking for a partner able to manage its IT infrastructure, by guaranteeing the highest security and flexibility in the management of resources, necessary for a highly growing company.

The reliability and security of our Swiss Datacenter and our technicians’ know-how have led to Tinext MCS as the best choice for such a commitment. In collaboration with Ticicom, ICT partner of New Rock SA, we were charged of the management of the IT outsourcing in order to guarantee the client a safe, efficient and flexible management of its technological infrastructure.

Virtual Server, Backup and Virtual Office are the IT services Tinext MCS has identified as the most efficient solution for the client.

An efficient, complete and tailor-made management of the IT Outsourcing.

During the pre-sale phase, we have worked with the client to identify the best tailor-made management strategy for the IT Outsourcing. The identified solutions were the supply of virtual resources with IaaS mode (Infrastructure as a Service) and software with SaaS mode (Software as a Service), Office kind. In this way, we enabled New Rock SA to reduce structural investments subjected to quick loss of value and the opportunity for thirty users to work remotely thanks to the Virtual Office solution.

Tinext has provided even a Secure VPN for the connection of users and has guaranteed a Backup and Disaster Recovery Service for the whole IT infrastructure in case of damages or malfunctions of the system. Our professionals’ prompt intervention will ensure that, in case of problems, the downtime will be reduced at the minimum level.


Flexibility in the management of resources.

Saving on IT investments.

Access to resources, technology and Tinext know-how.

Security and constant service availability.

Our expertise