Remote Hand and Eye
Immediate and professional technical support for your infrastructure, wherever you are.
What is meant by Remote Hand and Eye?
Tinext Cloud’s Remote Hand and Eye service enables companies to manage their IT infrastructure hosted in our data centers without the need for physical presence. We can support your IT department in operating on hardware: our qualified technicians are available 24/7 to carry out on-site interventions on request.
Whether it’s installing new devices, replacing faulty components, or performing visual inspections, our team acts as an extension of your IT department, ensuring timely and accurate interventions. This service is particularly valuable for companies with remote offices or limited IT resources, giving you peace of mind that your infrastructure is always under control.
From problems to solutions
Remote infrastructure management can be complex and costly-unless you rely on Tinext Cloud. In that case:
- If you can’t send staff on-site for urgent interventions, our technicians are ready to act for you
- If you need immediate support for hardware installations or replacements, we’re available 24/7
- If you don’t have the in-house expertise for particularly complex tasks, our experts are at your disposal
Benefits of the Remote Hand & Eye Service
With Tinext Cloud’s Remote Hand & Eye service, you benefit from:
- Technical interventions carried out by qualified professionals
- 24/7 availability for immediate support
- Reduced downtime
- Efficient infrastructure management without the need for physical presence
With Remote Hand & Eye, you optimize operations and maintain business continuity by relying on expert professionals ready to act at any time.